Strategic Planning

Strategic planning represents a systematic, flexible and continuous process to define or reaffirm the main purpose of an organization, visualize the future in the context of internal and external business environment, establish clear strategic directions, build organizational commitment, and formulate strategies to overcome challenges and maximize future opportunities. Strategic planning is one of the key management tools used to sharpen organizational focus, improve overall performance… Read more.



Lean Six Sigma

Although originally developed for automotive manufacturing operations, an increasing number of healthcare, financial, engineering, consulting, and government organizations have adopted Lean to drive improvements and facilitate profound cultural change. Lean provides a robust framework to deliver the most value to patients, engage employees in a meaningful way, solve recurring process problems, improve quality and patient safety, and enhance overall organizational performance… Read more.



Quality and Risk Management

Quality movement that paved the way for development of the modern quality management has evolved over a long period of time. Indeed, it can be traced back to the Middle Ages when artisans formed organized trade unions known as guilds to promote good craftsmanship. Guilds were actively involved in establishing product specifications and conducting inspections. Evolution of quality management continued at an increased pace in Great Britain in the 18th century when the factory system was developed… Read more.



Project Management

The work environment of many healthcare organizations is characterized by a rapid pace of change, complex systems and processes, variable and unpredictable process inputs, tight operating budgets, staff shortages, and increasing pressures to reduce costs while improving the quality of care, patient safety and access to services. Quality of care will likely deteriorate or stagnate unless healthcare organizations embrace change and innovation, introduce new technologies… Read more.



Human Factors Engineering

Human factors engineering (HFE), a term that is often used interchangeably with human factors and ergonomics, has evolved as a unique and independent discipline focused on design of products, systems, processes, tasks, jobs, and work environments while taking into consideration the needs, abilities and limitations of people. To define the parameters and constraints that influence human performance, HFE draws upon applied research in a number of disciplines… Read more.